Privacy Policy

Welcome to the Technolica Privacy Policy

When you use Technolica services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully.

Privacy Policy

Last modified: June 15, 2016

There are many different ways you can use our services. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.
  • The choices we offer, including how to access and update information.

Your privacy matters to Technolica so whether you are new to Technolica or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us at info@technolica.com

Information we collect

We collect information in the following ways:

  • Information you give us. For example, many of our services require you to sign up for a Technolica Account. When you do, we’ll ask for personal information, like your name, email address, or credit card to store with your account.
  • Information we get from your use of our services
    • Device information
      We collect device-specific information (such as your user’s hardware model, operating system version, unique device identifiers).
    • Log information
      When you use our services or view content provided by Technolica, we automatically collect and store certain information in server logs. This includes:

      • details of how your customers use our service.
      • Internet protocol address.
      • device event information such as crashes, system activity, hardware settings, the date and time of your request and referral URL.
    • Location information
    • When you use Technolica services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Technolica with information on nearby devices,Wi-Fi access points and cell towers.

    • Unique application numbers
    • Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to Technolica when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.

Information we collect when you are signed in to Technolica, in addition to information we obtain about you from partners, may be associated with your Technolica Account. When information is associated with your Technolica Account, we treat it as personal information.

How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect Technolica and our users.

We may use the name you provide for your Technolica Profile across all of the services we offer that require a Technolica Account. In addition, we may replace past names associated with your Technolica Account so that you are represented consistently across all our services.

When you contact Technolica, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Information we share
We do not share personal information with companies, organizations and individuals outside of Technolica

  • For external processing

    We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

  • For legal reasons
    We will share personal information with companies, organizations or individuals outside of Technolica if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

    • meet any applicable law, regulation, legal process or enforceable governmental request.
    • enforce applicable Terms of Service, including investigation of potential violations.
    • detect, prevent, or otherwise address fraud, security or technical issues.
    • protect against harm to the rights, property or safety of Technolica, our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners. For example, we may share information publicly to show trends about the general use of our services.

If Technolica is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Information security
We work hard to protect Technolica and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:

  • We encrypt many of our services using SSL.
  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to Technolica employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

When this Privacy Policy applies
Our Privacy Policy applies to all of the services offered by Technolica, LLC. Including Zonetap, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include Technolica services, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.
Compliance and cooperation with regulatory authorities

We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.



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