Privacy Policy
Effective Date: January 1, 2024
1. Introduction
ZoneTap, Inc. ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our software as a service (SaaS) products and services.
2. Information We Collect
a. Information You Provide:
We collect personal information you provide when you sign up for our services, such as your name, email address, phone number, and payment information.
b. Information We Collect Automatically:
When you use our services, we automatically collect information about your usage and devices, including IP addresses, device identifiers, browser types, operating systems, and information about your interactions with our services.
c. Data from Third-Party Integrations:
If you integrate third-party services with our platform, we may collect information from those services as permitted by the provider’s terms and privacy policy.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Provide and Maintain Services: We use your information to deliver, operate, and maintain our SaaS products.
To Improve Our Services: We analyze usage patterns to understand how our services are used and to improve their functionality and performance.
To Communicate with You: We may use your contact information to send updates, alerts, support communications, and promotional materials.
For Billing and Payments: We use your payment information to process transactions and manage your account.
To Ensure Security: We monitor and analyze data to detect, prevent, and address security and fraud issues.
To Comply with Legal Obligations: We may use your information to fulfill our legal and regulatory obligations.
4. Sharing Your Information
We may share your personal information in the following circumstances:
With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data storage, and analytics.
In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
For Legal Reasons: We may disclose your information if required by law or in response to legal requests to protect our rights, property, or safety.
With Your Consent: We may share your information with third parties if you provide consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no security measures are completely infallible, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When personal data is no longer needed, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
Access and Correction: You can request access to your data and correct any inaccuracies.
Deletion: You can request the deletion of your data, subject to certain conditions.
Data Portability: You can request a copy of your data in a structured, machine-readable format.
Objection and Restriction: You can object to or request the restriction of certain processing activities.
Withdrawal of Consent: If processing is based on consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us using the details provided below.
8. International Data Transfers
If you are accessing our services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers are located. By using our services, you consent to such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ZoneTap, Inc.
4096 Piedmont Ave. #985
Oakland, CA 94611
Phone: (415) 286-5183
Email: info@zonetap.com